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Studio Policy & Booking Terms

  • All sessions must be completed within the designated validity period of your package.

  • Reservations should be made at least 24 hours in advance.

  • Extensions may be granted upon consultation in cases such as health concerns, relocation, or international travel.

  • No-shows will result in the session being deducted from your package.

  • To secure your lesson, payment is required in advance.

Booking Flow

Please check our regular schedule and share a few time options that suit your schedule.

I’ll check availability and confirm your booking.

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If your chosen slot is already filled, we’ll adjust together to find a time that flows best for both sides.

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For faster booking, please contact me directly via WhatsApp message.

If you wish to book outside of the listed hours, feel free to inquire for availability

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Regular Schedule​

  • Mon: 10:00–16:00 / Break / 18:00

  • Tue: 10:00–15:00

  • Wed: 10:00–16:00

  • Thu: 10:00–16:00 / Break  / 18:00

  • Fri: 10:00–16:00 / Break / 18:00

  • Sat: 10:00–16:00

  • Sun: 10:00–11:00

Refund Policies

At our studio, we are committed to providing a premium and personalised experience. To ensure fairness and clarity, our refund policy is outlined as follows

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  • In line with UK consumer law, you are entitled to a 14-day cooling-off period from the date of purchase, provided no sessions have commenced. A full refund will be issued in this instance.

  • If sessions begin within the 14-day cooling-off period, a partial refund may be granted. The value of any completed sessions will be deducted from the total amount paid.

  • After the 14-day cooling-off period has passed, payments are considered final and non-refundable, except in exceptional circumstances such as medical conditions, supported by appropriate documentation.

  • All packages and sessions are strictly non-transferable.

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We appreciate your understanding, and we remain dedicated to delivering the highest quality of care and service in every session.

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© 2024 by Studio Soom

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